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Question: Hi Alex, we are already registered with a currency exchange firm and we do seem to get a few other FX companies phoning us saying they are the best? they cannot all be the best surely? as we have viewed with many agents and visited many websites do you have any advice or guidance on which one we should use as our date for paying the 10% deposit looms, exciting times!

Regards, Chris.

Answer: Morning Chris, hope you're well, I have asked Sharon (Cle France Ltd Director and founder) to answer your question...

Of course you must use whoever you see fit, but I explain quickly why we recommend Ben Amrany of FC Exchange.

He handles the transfers for virtually all of our clients, and the reason for that is so that we keep everything in house: Ben, myself, the Notaires and the Agents in France all work together, so we know at any point in time where the money is, which can relief the stress for our clients.

For instance if a Notaire says the money hasn't arrived, I can pick the phone up to Ben, get the tracking details and speak to the Notaire directly to tell him to look again, and how to identify the transfer. But where we have another currency company involved I can't work for the client in the same way, and we have to depend on the client to resolve the problem, which can be very stressful, especially when the currency trader tells the client "the money has been sent", and the Notaire says "he hasn't received it"!

Sadly this has happened a fair bit when other currency companies have done the transfer. 

So the benefit of using Ben Amrany and FC Exchange is that... Yes, he will beat other companies' rates as he has a Best Rate Guarantee, but also that he pays careful attention to our clients so things quite literally never go wrong, and funds never go astray, and I can't say that about other companies I have encountered.

You don't even have to by buying a house with Cle France to use Ben for your currency exchange, indeed some clients who have viewed with us may actually buy a property with another agent, sadly we can't win them all, that does not stop them still using Ben and FC Exchange to get the best deal on for their money.

So hopefully I have given you a bit more detail, and feel free to give Ben the chance to at least give you a no obligation quote, but of course I stress again, you can of course use whomsoever you wish.

Thanks, Sharon Evans - Director of Cle France Ltd.

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